Returns & Exchanges

At Sonee Sports, we want you to be fully satisfied with your purchase; if you are not, you can return or exchange eligible items within 14 days of receipt. All items must be in their original, unused condition with tags attached and accompanied by the original proof of purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit any Sonee Sports outlet with your order confirmation and the items you wish to return.

• 2.
  Quality Inspection

  Our team will inspect the product to ensure it meets our return criteria, including original packaging and absence of wear or damage.

• 3.
  Choose Exchange or Refund

  Once approved, you may select a different size or color for an exchange, or opt for a refund issued via the original payment method or store credit.

• 4.
  Process Completion

  Refunds are typically processed within 7-10 business days, depending on your bank's policies, while exchanges are fulfilled immediately based on stock availability.